Last updated: September 29, 2026
Anax Designs ("Anax Designs," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through anaxdesigns.com and our related applications (including AnaxCRM, our internal client-management system), how we use it, who we share it with, and the choices you have.
Information you provide directly. When you submit a contact form, request a quote, start a project brief, or sign up for a package, we collect your name, email address, phone number, the message or project details you provide, and any files you upload (e.g. logos, brand assets, brief documents).
Information collected automatically. When you visit our site we automatically collect your IP address, approximate geographic location, browser and device information, the page that referred you, and — where present — advertising click identifiers from the link you arrived on (e.g. Google's gclid, Microsoft's msclkid, Meta's fbclid). This lets us understand which marketing channel a lead came from and respond in your local time zone.
Payment information. When you make a purchase, payment is processed directly by Stripe or Square on their own secure, PCI-compliant systems. We never see or store your full card number — only a payment confirmation and the last few digits, where the processor provides them.
We use cookies and similar technologies, including the following third-party services, to measure site performance and advertising effectiveness:
You can control cookies through your browser settings. Blocking cookies may limit some site functionality, such as live chat.
AnaxCRM is Anax Designs' internal customer-relationship-management system, used exclusively by our own staff to manage leads, client communications, projects, and reporting — it is not a public or customer-facing login. Learn more about it on our AnaxCRM page.
With an individual staff member's explicit consent, AnaxCRM connects to that staff member's own Google Account to:
This Google user data is accessed only by authorized Anax Designs staff, only for the business purposes described above, is never sold, and is never used for advertising or to build user profiles unrelated to these purposes. AnaxCRM's access to and use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. A staff member may revoke AnaxCRM's access to their Google Account at any time from their Google Account permissions page.
Facebook and Instagram. When a client, or Anax Designs itself, connects a Facebook Page or an Instagram professional account to AnaxCRM, we use that connection only to schedule and publish the posts agreed with the account owner, to report on how those posts and the Page perform, and to receive leads from the account's lead ad forms. We store the account's name and ID, an encrypted access token, the posts we publish, and their performance figures. We never receive the account's password, never sell this data, and never use it for any other purpose. The account owner can remove our access at any time from their Facebook or Instagram settings, and can ask us to delete this data by following our Data Deletion Instructions.
We do not sell your personal information. We share it only with the service providers who help us run our business — payment processors (Stripe, Square), our hosting and security provider (Cloudflare), our transactional-email provider (SendGrid), our live-chat provider (BotMatrix Labs), and the advertising/analytics platforms listed in Section 2 — each bound to use it only for the purpose we've engaged them for. We may also disclose information if required by law.
We retain lead, client, and project information for as long as needed to provide our services, maintain business records, and meet legal and tax obligations. You may ask us to delete information that is no longer needed for these purposes — see Section 7.
You may ask us to access, correct, or delete the personal information we hold about you, or to opt out of marketing communications, by emailing privacy@anaxdesigns.com. We will respond within a reasonable time.
Our services are directed at businesses and professionals. We do not knowingly collect personal information from children under 16.
We use industry-standard technical and organizational measures — including encryption in transit, access controls, and encrypted storage of sensitive credentials — to protect the information we hold. No method of transmission or storage is 100% secure, but we work to protect your information appropriately.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be reflected here.
Questions about this Privacy Policy or your data can be sent to privacy@anaxdesigns.com.
